Contemporary womenswear brand

Terms and Conditions

Welcome to rishapparel.com!

These Terms and Conditions outline the rules and regulations of placing an order at Rish Apparel’s Website, located at rishapparel.com.

The following terminology applies to these Terms and Conditions, Privacy Policy and Disclaimer Notice and all Agreements: “Customer”, “You” and “Your” refers to you, the person who visits and/or place an order on this website and compliant to Rish Apparel's terms and conditions. “Rish Apparel”, “Ourselves”, “We”, “Our” and “Us”, “Rishapparel.com” and “our Website” refers to our company. “Service” refers to every activity we are doing to dispatch a product. “Party”, “Parties”, or “Us”, refers to both the customer and ourselves, also refers to our company partners. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. “ToC” is abbreviated form of “Terms and Conditions” therefore as referring to same.

General conditions

By accessing this Website and purchasing our products, we assume you accept these Terms and Conditions. Do not continue to use rishapparel.com if you do not agree to take all of the ToC stated on this page. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these ToC.

By placing orders on the site, the customer represents that they are of legal age and that the information they provide is true and accurate. We are taking steps to verify customer information prior to accepting and order, and have the right to accept, modify, or decline orders.

We may modify our ToC from time to time so we highly recommend to check back regularly.

Please read Terms and Conditions carefully before placing an order.

Cookies

We use cookies to save country selection, information about previous visits and views of pages visited. The browser can be set to accept cookies or not, read more in the help section of your browser. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our Website to enable the functionality of certain areas to make it easier for people visiting.

A cookie is a small text file sent from a website and stored locally on the visitor’s hard drive.

Virtually all websites use cookies as help for improving the user experience. This may, for example, be if you want to have specific user settings stored.

Cookies are automatically stored on your computer when you visit rishapparel.com, and they are sent between your browser and a web server.

We use cookies to enable us to keep demographic and user-related statistics of visitors to rishapparel.com. Cookies thus also allow us to customize the content specifically to your and other users’ interests.

  • Google cookies are used to enable us to analyze user behavior in Google’s analysis tool, Google Analytics, or in connection with more relevant marketing in Google’s search engine. Even if we register your IP address, it will be anonymized before it is sent to Google. You can read more about the cookies used for Google Analytics and the life of these cookies at cookie usage. You may opt-out of Google Analytics by installing this small browser add-on.
  • Doubleclick cookies are used to improve and customize marketing, for example, by enabling us to show relevant products, improve reporting of campaign activity and prevent that you see the same advertisement multiple times.
  • Facebook cookies are used to enable us to provide and customize relevant advertisements as well as to enable us better to analyze the effectiveness of our Facebook marketing relative to other advertising services. If you do not want Facebook, Google and our other partners to collect data about your behavior, you can choose to decline their cookies in your browser. This can be done via this page: youronlinechoices.com.
  • We use Facebook Pixel to enable us to track actions such as obvious interest in categories and products or when purchases are made. This enables us to identify and optimize our Facebook marketing, for example by showing you the most relevant content in relation to your interests.

If you do not want cookies to be stored on your computer from us or other websites, you can easily delete existing cookies. Please note that if you are refusing cookies, rishapparel.com may not work properly.

Intellectual property rights

Unless otherwise stated, Rish Apparel and/or its licensors own the intellectual property rights for all material on rishapparel.com. This includes all works, images, pictures, figures, music, videos, logos, drawings, digital graphics, documents, designs (collectively, “Content”) is the property of  rishapparel.com. All intellectual property rights are reserved and protected by national and international copyright and other intellectual property laws. You may not republish material, reproduce, duplicate or copy material and redistribute content from rishapparel.com. You may access this from rishapparel.com for your own personal use subjected to restrictions set in these terms and conditions.

Information accuracy

We do our best to deliver the most accurate and current information about our products & services to you. Despite our efforts, however, information on our Website may occasionally be inaccurate, incomplete, we don’t promise to ensure that the Website remains available or that the material on the Website is kept up to date.

Please note that all specifications, product descriptions and product prices can be changed at any time without notification.

However, we make great efforts to accurately display the characteristics of our products, including its colors - we may not guarantee your computer will accurately display those colors.

Products

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations. Please note that all specifications, product descriptions and product prices can be changed at any time without notification. We reserve the right to discontinue any product at any time.

Price and Payment 

Prices are displayed in EUR. However, orders placed in Romania must be honored in Romania’s official currency: RON, but only in case of cash on delivery payment method. You will be notified via the confirmation email about the exact amount which will be calculated in accordance with the current exchange rate by the National Bank of Romania on the day you placed the order.

If your credit or debit card is nominated with a different currency, then EUR your card will be charged in accordance with the current exchange rate on the day your bank will process your transaction. There is no additional transactional fee.
Rishapparel.com accepts payment via credit card, debit card & cash on delivery (only in Romania). Payments via credit or debit card are processed by a third-party payment service. Card information is always encrypted during transfer over networks. Please read our Privacy Policy to learn about how our third-party payment service uses your data.

Only after confirming your order we charge your credit or debit card.

Your order

After sending your order you will receive an email which is a summary of your order and it means that we received it. This is NOT a confirmation email. You will receive your confirmation email as soon as we process and prepare your parcel for shipping.

We may limit or cancel quantities purchased per person, per household or per order. We reserve the right to refuse any order you place with us. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we will notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our mere judgment, appear to be placed by dealers, resellers or distributors.

Please note that you can only order a maximum of 1 piece by product of the same size. Understand that we are producing very limited number of garments. We gladly receive inquiries for made-to-order items from the current stock.

IF YOU REQUEST REFUND MORE THAN 2 TIMES IN A SHORT INTERVAL OF TIME YOUR ACT MAY BE CONSIDERED ABUSIVE AND HARMFUL FOR RISH APPAREL AND WE MAY RESTRICT YOUR FUTURE ORDERS.

Your order will get a carefully prepared packaging to prevent any damage which may appear over the shipping process. We are using standard and shipping company approved packaging to protect the parcel. We are not liable for any damage that may arise over the shipping process.

Delivery and Shipping

We aim to dispatch orders within 2 business days. Shipping time is calculated from that moment we send your parcel.

Please note that ESTIMATED delivery time has informative nature which begins at the time of the dispatch.

In some cases, duty fees & taxes may occur outside the EU and it’s supported by the customer. We are not responsible for any customs fees, duties, taxes, or tariffs added upon delivery.

Delivery costs outside Romania may vary due to the weight of your parcel - the calculated shipping fee on our check-out page can be charged with supplementary fee from 2 up to 20 EUR depending on the weight of the parcel. However, at the check-out, we are making every effort to determine a reliable shipping cost.

When your order is confirmed you will receive a tracking number along with your invoice - the tracking number is provided by the shipping company, not by Rish Apparel. If you have any complications during the shipping, you may contact us, but we recommend to address the shipping company with any complications occurring during the shipping. We are not responsible for any delays and errors caused by shipping companies.

Force majeure

Rish Apparel’s obligations are postponed under force majeure. If force majeure is longer than 2 months, the customer, as well as Rish Apparel, reserves the right to terminate the agreement without any obligation to pay for damages.

Force majeure include among other things strikes, illness among staff, transportation disruptions, import/export bans, regardless of this occurs in the company or its suppliers.

Age Limit

Rish Apparel does not dispatch orders to persons under 18, since one must be of legal age to conclude an agreement according to the law.

Liability

We do not guarantee, represent or warrant that your use of our Website and ordering a product from us will be uninterrupted, timely, secure or error-free.
You agree that we may cancel, remove or suspend our products, services and website at any time for an indefinite period of time, without notice to you.
You agree that your use or inability to use our Website or services is at your own risk.

Where applicable mandatory law does not provide otherwise, our liability is limited to direct damages made during the interval of manufacturing and managing the products and under no circumstances are we liable for indirect damages such as loss of the products, damaging of the products over the shipping process, damaging products, etc.

Third-party links

Certain content and services available via our Website may include materials from third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third-party's policies and conditions carefully and make sure you understand them before you engage in any transaction. Any kind of complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer notice

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our Website and the use of this Website, nor purchasing our products, nor using our products.
Nothing in this disclaimer will: limit or exclude our or your liability for death or personal injury; limit or exclude our or your liability for fraud or fraudulent misrepresentation.

Last modified on November 1, 2019.